The Different Positions at Pret |
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 TEAM MEMBER (TM) |
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When you start at a Pret shop you will spend the first few months learning the very basics of being a Pret TM. There is a graduation after 10 days to check your initial learning after which you will learn all aspects of working in a shop and work towards
your TM* graduation (this normally takes
about three months but depends on how
fast you learn). |
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TEAM MEMBER STAR (TM*) |
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A TM* is a TM who has completed and graduated from the TM* training. TM*s are very important to Pret and its customers as they make up the majority of our shop teams and are responsible for making delicious food and providing fantastic customer service. TM*s can go on to become TMTˇ¦s or Baristas if they are fantastic at their job and there is position available for them. |
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TEAM MEMBER TRAINER (TMT) |
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Our TMTs are talented TM*s who have been selected because of their ability to explain and communicate their passion for doing everything to the highest possible standard. They have received special training to help them to train others. They will train new TMs and help them become TM*s. They will also help train the whole shop on new products or equipment and on standards that can be improved through additional training sessions. |
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BARISTA |
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A Barista is someone who knows about coffee. They will have attented a course about coffee and basic training skills and proven to their GM and Ops that they can make great coffees consistently and maintain the coffee machines, keep them in tip top condition. They are tested on both ability and knowledge and are the champions of Pret coffee! They also have a big job of training all TMˇ¦s basic coffee making skills. |
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LEADERS (KL
or FL) |
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These are highly trained and experienced members of the team who have worked their way up the career ladder (the ones with the black hats!). They supervise the kitchen
or the shop floor. They are responsible for the smooth running of their area for that particular shift.
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MANAGER IN TRAINING (MIT) |
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MITs are training to become Assistant Managers. Pret tries to promote from within as much as possible. MITs have a special training plan to complete. This is tailored training. This is specific
to their needs and ensures they have all
skills they need to be a successful
Assistant Manager. |
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ASSISTANT MANAGER (AM) |
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An AM is someone who is well on their way to becoming a General Manager and is learning how to manage the day-to day business of a shop with the guidance of their General Manager (GM).
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GENERAL MANAGER (GM) |
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A GM is the ˇ§big chiefˇ¨ of the shop. They are totally
accountable for the smooth running of their business from managing the budget to making sure you (the team) are happy, safe and trained. |
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