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Working as a Manager |
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Because Pret is growing, one shop at a time (no
rush), we¡¦re always looking for good managers.
They¡¦re the lifeblood of our company. They have made
us successful. Pret managers are often the envy of
the retail world.
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A day in the life of
At Pret we believe that a manager¡¦s role is to 'lead',
not just manage the day-to-day stuff. That may appear
obvious, but the truth is that to many 'managers'
working in the hospitality/retail business are simply
glorified jailors. They¡¦re given a bunch of keys, a
boring manual, a polyester tie and a bunch of tired
inmates to watch over.
The experience, passion and sensitivity of a good
manager is so easily wasted as they worry about
conforming and playing company politics. A manager¡¦s
role is demanding! One minute they¡¦re accountants, the
next sergeant majors, then they¡¦re psychiatrists, five
minutes later they¡¦re nannies, trainers, IT specialists,
firemen, first aiders and entrepreneurs. At Pret we are
respectful of this. |
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It's hardly surprising that managers have different
skills. Some are brilliant at training and developing
their staff. Some are truly great with customers, others
are stunning business people. Our aim at Pret is to
provide all our managers with roughly the same degree of
basic skills and then put them into a role, which they
will excel at and enjoy.
A leader needs to be listened to and trusted. They need
some slack. They need freedom. They need to be nurtured
and developed. We all do.
Our founder, Julian Metcalfe, still works at Pret in
London. He started the first Pret in Victoria in 1986
and is the first to admit that he was a pretty poor
manager then and is still learning new skills today. A
manager never stops learning. |
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Show me the money!
Pret's has won a few awards for its training and HR.
(Top UK newspaper The Guardian voted us amongst the top
employers in the UK in 2007 - pretty good for a sandwich
shop).
We pay well. Most importantly, we pay as much as we can
afford rather than as little as we can get away with. We
reward our managers according to their ability to take
charge, improve service, sales and customer loyalty.
One thing is for sure - we bonus well. Up Every quarter,
1 manager has the opportunity to double their bonus. We
encourage and reward our managers to be business leaders
as well as being very knowledgeable in all Pret's
standards and processes. |
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The
Pret Academy
The Pret Academy is a structured learning pathway from
Leader (this would probably be supervisory level in most
businesses) through to shop General Manager. All the
learning through the Pret Academy is done at your own
pace, although we do give approximate timescales to keep
you on track (and to give superstars the chance of
promotion as soon as they are ready).
Our training is clear, well structured and, most
importantly, practical. Whatever your goal (from GM to
astronaut), we have a pretty clear pathway mapped out
for how to get you there.
Our External 'Manager in Training' programme lasts
between 8 and 12 weeks, and it doesn't stop there.
You'll continue learning well after the official
programme ends.
You'll have regular catch-ups with your manager
(face-to-face, the old fashion way) to chat about your
development and performance.
No one gets bored at Pret (hopefully). |
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How do I find our more?
Of course, a fairly good start is to be a customer of
Pret. Try us out. Eat our food. Hassle our staff. Ask
them lots of annoying questions. See if you get a good
vibe.
Once you've done that (and want to dig deeper), go
through our website. Read our in-house literature. Maybe
contact us and ask for some more info. Chat to us. You
can tell a lot about a company just by talking to the
employees. Do contact us. |
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Ready, steady, go!
Still interested? Send us your up to date cv and a cover
letter to Hysan Avenue ¡K..alternatively email us on
recruitmenthk@pret.com |
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Working as a Team Member |
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Good Jobs, Good People ¡K¡K creating and selling great,
natural food!
Pret is growing. Let your career grow with it. |
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A day in the life of
Your day is hard work but fun. You¡¦ll start early
(6.00am is common) and put on a fresh, clean shirt and
cap (that we provide, of course) with your own jeans.
You¡¦ll be making the best sandwiches ¡V preservative- and
chemical-free, naturally ¡V with the rest of your team.
After your team meeting (every morning, without fail)
you¡¦ll get back to work in the kitchen. Then you¡¦ll sit
down to your paid break, and your free lunch. The
afternoon is normally spent serving our customers (with
a cheery smile, what else?). And when you¡¦ve cleaned
everything up, it¡¦s time to go home, ahead of the rush
hour. |
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Pick me, pick me
We employ, on average, only one in every 20 people who
contact us looking for a job. The teams in our shops are
the backbone of what we do so it's incredibly important
we find the right individuals to join them. As a
potential new recruit, you'll go on an 'Experience Day',
where you get the chance to see what working for Pret is
really like. We check you out and you check us out. As
many people as possible get to meet you and the whole
team has a say in whether you join us. |
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Ready, steady, go
Still interested? We are always looking for wonderful
people to join us. Pop into any shop and ask about their
current vacancies, email us your cv and a cover letter
to
recruitmenthk@pret.com
alternatively, call our Recruitment Team on 2520 0445.¡@ |
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